Customer Reviews and Feedback
Passengers traveling aboard Karmel Shuttle receive a Text message with our "Rate my Ride" App.
Reviews below are from our actual passengers in Real time.
Karmel Shuttle monitors driver's very closely with the use of the Rating App.
Let's face it...this is LA! One of the worst places for traffic in the Country!
During Peak periods, at LAX, please expect a possible waiting period for your driver to get into the airport, through the traffic and to your terminal
If reading a complaint about a client waiting too long at the airport, please note that is part of the LAX process, during peak periods.
We thank you for understanding all the challenges our driver's face in our industry.